Trend micro software not updating

by  |  14-Dec-2019 00:37

Hi all, Hope someone could help me out with the Trend Micro WFBS update.

Our WFBS 7 SP1 is not updating from the update source (

When adding additional licenses on Trend Micro they will charge the full term cost, but short term end your new added licenses to the expiration date of your previous licenses.

trend micro software not updating-12

Description: An unhandled exception occurred during the execution of the current web request. SPException: Cannot make a cache safe URL for "15/1033/initstrings.js", file not found.

Please review the stack trace for more information about the error and where it originated in the code. Please verify that the file exists under the layouts directory.

After updating your Trend Micro definition to pattern 12.941.00 the following file in Share Point will be quarantined because the antivirus Software incorrectly identifies that this files contains JS_NEMUCOD.

SMAA15: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\template\layouts\1033\

If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees.

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